Wednesday, I arrived precisely at 6:30 A.M. There was Jim at the back table. He immediately began talking as though yesterday’s conversation had just occurred.
“I knew I was onto something by the tremendous response I got from my first voice mail message. Let me tell you a bit about the history of our company so you’ll understand what I was looking for.
“My father was an amazing man. He started this agency from nothing—sheer guts, loans, and a belief in people. Everyone adored Dad—the employees, our customers—especially the widows. He had a tremendous effect on people and made them feel important. There was a real family feeling and joy in the agency. It sparkled.”
“It sounds like your dad was a very special person,” I ...