Fully Compliant: Compliance Training to Change Behavior

Chapter 1

The Relatively Recent History of Compliance

There was a time, not very long ago, when companies were encouraged to do basically whatever they wanted to turn a profit. The barons of the Industrial Revolution were not known for their sense of fairness, safety, or social justice. Buyer beware was the order of the day, and both employees and consumers were expected to navigate the jungle the best they could, on their own.

At the turn of the 20th century, working conditions were atrocious, consumer protections were nonexistent, and the backroom deals of crony capitalism were what it meant to do business. In a global culture absent of any meaningful regulation, prices were fixed or gouged at will, food and drugs were often contaminated, and ...