Chapter 4
The Rise of Real Learning
If you were listening to NPR on your drive home from work on November 8, 2017, you may have heard an alarming call to action for U.S. learning professionals. The main story during that evening’s commute featured employment lawyers, a slew of recent case studies, and a summary of a 2016 report on sexual harassment prevention by the Equal Employment Opportunity Commission (EEOC). The piece convincingly reinforced the EEOC taskforce conclusion that “the last three decades of sexual harassment training haven’t worked” (Noguchi 2017).
This is a harsh criticism on the value of traditional compliance training, but there’s not much our industry can say to object. None of the lawyers interviewed for the segment could ...
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