The Call for a Better Kind of Compliance

In a Dallas conference room in 2017, a large group of likeminded professionals gathered to discuss learning and development at their organizations. The event was dubbed a “learning best practices forum,” and there was no shortage of best practices on display. Proud teams shared snippets from their latest online tutorials—including branching ethical scenarios, game show parodies, and evocative true stories—all featuring professional actors, tight scripts, and polished production value. Other groups shared how they had weaved their employees’ learning needs seamlessly into their internal systems and onboarding processes, or branched their learning paths to focus each learner on relevant, timely ...

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