Oral Communication

Upon completion of this chapter, you should be able to:

  1. Understand the nature and importance of oral communication in human transactions in business and social life.

  2. Learn the key skills of oral communication for effective conversation.

  3. Study the prosodic features of English speech.

  4. Learn to use the falling or rising tone as required by the nature and purpose of our statement.

  5. Know the characteristics and principles of successful oral communication.


Oral communication, also known as verbal communication, is the interchange of verbal messages between a sender and receiver. It is more immediate than written communication. It is also more natural and informal.

In human development, speech precedes ...

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