O'Reilly logo

Fundamentals of Business Communication, 1e by P. D. Chaturvedi, Mukesh Chaturvedi

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

3

Oral Communication

Upon completion of this chapter, you should be able to:

  1. Understand the nature and importance of oral communication in human transactions in business and social life.

  2. Learn the key skills of oral communication for effective conversation.

  3. Study the prosodic features of English speech.

  4. Learn to use the falling or rising tone as required by the nature and purpose of our statement.

  5. Know the characteristics and principles of successful oral communication.

WHAT IS ORAL COMMUNICATION?

Oral communication, also known as verbal communication, is the interchange of verbal messages between a sender and receiver. It is more immediate than written communication. It is also more natural and informal.

In human development, speech precedes ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required