Fundamentals of Communications and Networking, 3rd Edition

The Scope of Network Operations and Management

Far too many organizations approach network management as a fire-fighting activity. They don’t invest many resources until there is a problem that cannot be ignored. Organizations like this only react to problems. Reactive network management isn’t a good management strategy, wastes resources, and often fails to address the root causes of problems. A much better approach to network management is to be proactive. Proactive network management means planning ahead for issues and attempting to avoid them instead of fixing problems. Network operations covers all aspects of normal network operations, in addition to determining when things are not normal. The sooner you can determine that something is ...