Fundamentals of Communications and Networking, 3rd Edition

Network Operations and Management

As more organizations engage in digital transformations for many aspects of operations, networks become more complex and must satisfy increasing demands. These larger, more complex networks are harder to secure and yet still ensure the performance the organization requires. Managing today’s networks requires planning and structure. This section covers the most important areas to address when developing a network management plan.

Staffing and Resources

NOCs are primarily staffed with NOC technicians and NOC managers. NOC technicians are primarily responsible for ensuring networks are functioning as needed by monitoring infrastructure performance and overall health. NOC technicians may be assigned network ...