Fundamentals of Human Resource Management, 5/e

Employee Engagement Guide for Managers

Learning Objective 6

1. List some human traits and behaviors you would want an employee to bring to a job if employment engagement is important to doing the job well.

Job Specifications and Employee Engagement

As noted earlier, the manager should not ignore, while writing the job specification, desirable on-the-job behaviors that apply to almost any job but that might not normally surface through a job analysis. Employee engagement is one such behavior.

In terms of the job specification, the human resource consulting company Development Dimensions International conducted a study of 3,800 employees, and identified several personal characteristics that seemed to predict the likelihood someone would be engaged. ...