Fundamentals of Human Resource Management, 5/e

Employee Relations Programs For Building and Maintaining Positive Employee Relations

Learning Objective 2

1. Discuss at least four methods for managing employee relations.

HR activities such as effective training, fair appraisals, and competitive pay and benefits (all of which we discussed in previous chapters) can go far toward ­building ­positive employee relations. However, most employers also institute special “employee relations programs.” These programs include employee fair treatment programs, programs for improving employee relations through improved communications, employee recognition/relations programs, employee involvement programs, and having fair and predictable disciplinary procedures. We’ll begin with how to ensure fair treatment. ...