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Fundamentals of Human Resource Management, 5/e
book

Fundamentals of Human Resource Management, 5/e

by Gary Dessler
January 2015
Beginner content levelBeginner
480 pages
32h 52m
English
Pearson
Content preview from Fundamentals of Human Resource Management, 5/e

Muffler Magic*

Muffler Magic is a fast-growing chain of 25 automobile service centers in Nevada. Originally started 20 years ago as a muffler repair shop by Ronald Brown, the chain expanded rapidly to new locations, and as it did so Muffler Magic also expanded the services it provided, from muffler replacement to oil changes, brake jobs, and engine repair. Today, one can bring an automobile to a Muffler Magic shop for basically any type of service, from tires to mufflers to engine repair.

Auto service is a tough business. The shop owner is basically dependent upon the quality of the service people he or she hires and retains, and the most qualified mechanics find it easy to pick up and leave for a job paying a bit more at ...

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Publisher Resources

ISBN: 9780134740218