7

Benefits Administration

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Learning Objectives

By the end of this chapter, you should be able to:

• Describe recent benefits trends.

• Identify the primary objectives of benefits programs.

• Define federally mandated employee benefits.

• Summarize additional benefits legislation.

• Determine health care insurance plan options.

• Select an insurance carrier.

INTRODUCTION

Celeste is the director of Human Resources for a large, popular fast-food chain. Though she has an HR manager and two HR assistants who normally conduct all the employment interviews, she has just finished two weeks of personally interviewing more than a dozen applicants ...

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