Fundamentals of Management, 11/e

Long description

The details are as follows:

• Feedforward: use careful prehiring screening

• Concurrent: treat employees with respect and dignity

• Feedback: make sure employees know when theft or fraud has occurred—not naming names but letting people know this is not acceptable

• Feedforward: establish specific policies defining theft and fraud and discipline procedures

• Concurrent: openly communicate the costs of stealing

• Feedback: use the services of professional investigators

• Feedforward: involve employees in writing policies

• Concurrent: let employees know on a regular basis about their successes in preventing theft and fraud

• Feedback: redesign control measures

• Feedforward: educate and train employees about the policies

• Concurrent: use video surveillance ...