Fundamentals of Management, 11/e

Race Relations Topic: Unconscious (implicit) bias, racial-bias training

After decades of affirmative action, diversity training, and inclusion practices, you’d think that bias (racial, gender, age, you-name it) wouldn’t be an issue. But almost everyone has observed bias in the workplace … jokes about a particular group of people, how men or coworkers who are friends with the boss seem to get the most important projects to work on, etc. Both overt workplace bias (which still does happen, unfortunately, probably on a daily basis in organizations) and unconscious bias, which can be more subtle and difficult to recognize in ourselves and others, create problems for organizations.96 You’re aware of the overt bias problems, but what about unconscious ...