Skip to Main Content
Fundamentals of Management, 11/e
book

Fundamentals of Management, 11/e

by Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
April 2015
Beginner content levelBeginner
480 pages
107h 32m
English
Pearson
Content preview from Fundamentals of Management, 11/e

Management Skill Builder

Being a Good Listener

Most of us like to talk more than we like to listen. In fact, it’s been facetiously said that listening is just the price we have to pay to get people to allow us to talk. Managers must be effective communicators if they are to do their job well. Part of effective communication is conveying clear and understandable messages. But it’s also using active listening skills to accurately decipher others’ messages.

Skill Basics

Too many people take listening skills for granted. They confuse hearing with listening. Hearing is merely picking up sound ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

SHRM Society for Human Resource Management Complete Study Guide

SHRM Society for Human Resource Management Complete Study Guide

Sandra M. Reed
Management, 13e

Management, 13e

Stephen P. Robbins, Mary Coulter
Management, 11th Edition

Management, 11th Edition

John R. Schermerhorn Jr.
Management, 12th Edition

Management, 12th Edition

John R. Schermerhorn Jr.

Publisher Resources

ISBN: 9780135175156