If You Can’t Say Something Nice, Don’t Say Anything at All Topic: Employee performance controls
Controlling employee performance is a vitally important responsibility of managers. After all, it’s your employees who are working to accomplish established goals, and you want to see that those goals are being accomplished as planned. So wouldn’t it seem that managing employees’ performance would cover the good and the not-so-good? Well, some organizations are encouraging managers to lighten up on the harsh feedback and focus only on the positive.59
At consulting firm the Boston Consulting Group, managers now frequently praise employees, encourage them to celebrate even small victories, and conduct performance reviews focusing ...
Get Fundamentals of Management, 11/e now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.