Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition

6

Environmental Analysis

Performance does not occur in a vacuum. The performance improvement practitioner “recognizes individual and organizational realities when solving on-the-job performance problems.”¹ The world, workplace, work, and worker environments have the potential to sustain actual performance or raise actual performance to the desired or optimal level. (See Figure 6.1.)

Definition and Scope

Environmental analysis is a process used to identify and prioritize the realities that support actual performance. The performance analysis section of the original HPT Model was based on Rothwell's Environments of Human Performance² and focused on environmental support from the organizational environment, work environment, work, and worker. ...