May 2012
Beginner
704 pages
19h 13m
English
book
Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
Content preview from Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
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6
Environmental Analysis
Performance does not occur in a vacuum. The performance improvement practitioner “recognizes individual and organizational realities when solving on-the-job performance problems.”1 The world, workplace, work, and worker environments have the potential to sustain actual performance or raise actual performance to the desired or optimal level. (See Figure 6.1.)
Definition and Scope
Environmental analysis is a process used to identify and prioritize the realities that support actual performance. The performance analysis section of the original HPT Model was based on Rothwell's Environments of Human Performance2 and focused on environmental support from the organizational environment, work environment, work, and worker. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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