May 2012
Beginner
704 pages
19h 13m
English
book
Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
Content preview from Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
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Case Study 5.2
Community Healthcare Association of the Dakotas: A Five-Level Evaluation Model
Topic: Five-Level Evaluation Model
Holly Burkett, Ph.D., SPHR, CPT, and Principal, Evaluation Works, Davis, California, USA
Background
The Community Healthcare Association of the Dakotas (CHAD) faced accelerating demands for more diversified, compliance-oriented training and technical assistance services. The consultant used collaborative processes to build a sustainable, outcome-based service model for addressing volatile changes associated with increased pressures for efficiency and effectiveness and for measuring the value of federally funded community partnership and collaboration services.
The Community Health Care Association of the Dakotas is ...
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