Fundamentals of Performance Improvement: A Guide to Improving People, Process, and Performance, 3rd Edition
by Darlene Van Tiem, James L. Moseley, Joan C. Dessinger
Glossary
Analysis—Process of breaking complex concepts into smaller component aspects in order to increase understanding of underlying issues.
360 Feedback—A multi-source assessment that taps the collective wisdom of those who work with an individual, including supervisors, peers, direct reports, and internal and external customers.
Avatars—Digital representations of computer user characters or images that represent one person in an interactive exchange.
Acquisitions—When one firm acquires more than 50 percent of the voting stock of another firm and, therefore, controls that firm.
Action Learning—Builds opportunities for learning around real problems or opportunities. Members of the group share, question, experience, reflect, make decisions, ...
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