Chapter 9: Cluster Analysis
An Example from the Credit Card Industry
The Need to Understand Statistics and the Business Problem
Understand the Methods for Calculating Distance between Clusters
Perform a Hierarchal Clustering with Complete Linkage
Consider a Scree Plot to Discern the Best Number of Clusters
Apply the Principles to a Small but Rich Data Set
Consider Adding Clusters in a Regression Analysis
Understand the Benefits and Drawbacks of the Method
Choose k and Determine the Clusters
Create a Profile of the Clusters with Parallel Coordinate Plots
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