CHAPTER 8 The Clash of Custom Solutions
Fusion products create value by improving uptime for a company’s machines. Fusion services do so by bundling services with the machines to enhance customer productivity. And fusion systems by ensuring uptime on all the equipment used by the customer, not just its machines.
Fusion solutions, however, are designed to solve each business customer’s unique problems in their entirety. Unlike the other three strategies, which start with the manufacturer’s machines, fusion solutions start with defining customer problems and then solving them. Each strategy creates additional pools of value, with fusion solutions creating the most value. Our framework is dynamic in that all industrials must start with fusion ...
Get Fusion Strategy now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
