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LESSON SIX

The Best Is Yet to Come: Optimism Is Infectious—Use It

Optimism is an essential ingredient of innovation. How else can the individual welcome change over security, adventure over safe places?

—ROBERT NOYCE,cofounder of Intel

Being at the helm of any enterprise for 50 years is a remarkable feat of endurance and persistence. The mere fact that the organization exists for that long is evidence of strong leadership and sound judgment. But it also means an inevitable list of bumps, stumbles, and even failures along the way. Business, after all, is governed by a series of sine waves that ebb and flow in cycles—periods of growth disrupted by occasional interludes of decline. Pat McGovern knew the push and pull of economic volatility and ...

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