Chapter 4. Eyes Wide Shut: Why People Don't Deal with Games at Work

Why don't organizations clamp down on games? More specifically, why don't individual managers stop the game playing in their groups? Even more specifically, why don't individuals recognize that playing these games has a harmful effect on their productivity—and potentially their learning and development—and stop them on their own?

The answers to these questions are as complex as human beings themselves. As you've learned, people play games for many reasons, including reasons of individual psychology and personal history. In organizational settings, games may be part of the culture, so playing them feels right. As we've said, people frequently aren't even conscious that they're playing ...

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