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Generative AI for 80% Reduction in Work Order Processing Time
book

Generative AI for 80% Reduction in Work Order Processing Time

by Binni Skariah, Tobalo Torres
May 2025
Intermediate to advanced
42 pages
1h 14m
English
Packt Publishing

Overview

Discover how Black Dome cut work order costs by 80% using Lucidis AI -- a powerful platform for transforming unstructured data into structured insights.

Key Features

  • The experts: Binni Skariah, CEO of Lucidis, and Tobalo Torres, VP of AI Incubation Labs at WhitegloveAI.
  • The organization: WhitegloveAI, a small, innovation-focused tech firm, that helps businesses extract structured insights from unstructured data. Their client, Black Dome, a property preservation company managing repairs and maintenance for foreclosed properties.

Book Description

The problem: Black Dome faced “data chaos” from receiving work orders in fragmented formats—PDFs, images, and emails. Manual data entry was inefficient, costly, and error-prone, creating workflow delays and reducing overall productivity.

The solution: Automated ingestion, cleaning, and structuring of unstructured data, integrating seamlessly into Black Dome’s existing systems, with a natural language chatbot interface.

Key results: 80% cost savings through internal automation, processing times for work orders reduced from 30–40 minutes per order to a simple document upload, improved data accuracy and reliability of work order instructions, simplified employee experience, shifting focus to higher-value tasks.

What you will learn

  • Replace outsourced data processing with an in-house AI-powered workflow
  • Reduce manual workflow steps from eight to two
  • Build a secure, cloud-agnostic architecture for scalable implementation

Who this book is for

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Publisher Resources

ISBN: 9781806113217