CHAPTER 5

Strategies for Strengthening Work Relationships

“Getting along” on the job means developing and maintaining strong work relationships. In the previous chapter, we saw that relationships are built on communication—if there is no communication, there is no relationship. Think of someone you see around your worksite from time to time but you haven’t ever talked with. Do you have a relationship with that person? No. Now think of someone at work that you do engage with—a boss, a subordinate, or a peer. Do you have a relationship with that person? Yes, of course. Whether the relationship is negative or positive, whether you like or dislike that person, your relationship is the result of interpersonal communication.

Chapter 4 described a number ...

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