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Get Bold: Using Social Media to Create a New Type of Social Business by Sandy Carter

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Chapter 5. (Social) Network Your Business Processes

(Social) Network Your Processes

A Social Business embeds social tools and techniques in all processes for greater competitiveness and efficiency. Processes organize the way that businesses are run. Most companies have a process established for events such as on-boarding a new hire, acquiring new capital expenses, changing passwords, completing sales transactions, and the list goes on! In this chapter, I’m going to discuss how and why you should consider reengineering your existing processes or augment them to be more efficient with social tools and techniques.

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