The Department of Good Ideas

The serendipity chain is a naturally occurring phenomenon, especially when driven by passionate individuals like nature photographers. Small businesses find it easy to exercise the skill, revolving as they do around fewer people, all of whom are strongly motivated to discover ways to make the business work. As our organizations get bigger, though, our environments tend to get more insular and less accessible. It becomes palpably harder to foster strong serendipity chains. The good news is that the bureaucratic process of the big company—along with resources and manpower—which so often work against serendipity, can actually be used to strengthen and interconnect these roles inside and outside the organization.

Planned ...

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