Skip to Content
Get Lucky: How to Put Planned Serendipity to Work for You and Your Business
book

Get Lucky: How to Put Planned Serendipity to Work for You and Your Business

by Thor Muller, Lane Becker
April 2012
Beginner to intermediate
288 pages
7h 10m
English
Jossey-Bass
Content preview from Get Lucky: How to Put Planned Serendipity to Work for You and Your Business

Patients and Patience

We've shown you how to storm your company's castle—how to bring down the castle walls and let customers in—and how to figure out how to extract value from the feedback these customers share with you. Whether they offer an actionable idea, an obvious suggestion, or a hidden clue, you can turn their suggestions into all kinds of serendipitous benefit.

But while storming the castle sounds easy enough—and you might even feel like it's a no-brainer to do so—it can actually be very hard to put into practice. Nowhere is this more true than if you work in a large, fortress-like business, where the castle walls reach so high it sometimes seems like you can't even see the top—much less imagine them coming down. In a company like this, ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

How to Save An Hour Every Day

How to Save An Hour Every Day

Michael Heppell
What Successful Project Managers Do

What Successful Project Managers Do

W. Scott Cameron, Jeffrey S. Russell, Edward J. Hoffman, Alexander Laufer

Publisher Resources

ISBN: 9781118276938