Get Productive!: Boosting Your Productivity And Getting Things Done

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DEVELOP PRODUCTIVE CONVERSATIONS

Conversations are fundamental to productivity, whether that’s getting results, finding out information, creating a partnership, building a productive team or indeed a company. They are vital in good customer service to clients and for problem solving when things go wrong. And yet, sometimes, very little time seems to be invested in preparing for conversations to go well. Very little time is spent on setting out the goals of a conversation or thinking about how you want to be in a conversation, as well as how you want the other person to feel during and after the conversation. Instead, more often than not, there is a tendency to jump straight into conversations rather casually, unless the conversation or meeting ...