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OpenGov:

Charisma in Action

DNA: Missionary

Genotype: Cult of Personality

The Challenge: In a market that doesn’t always embrace new technologies, how to bring a vision of better technology to government.

I knew that Zachary Bookman, the CEO of OpenGov—the leader in government performance management technology—was a Cult of Personality Missionary almost immediately. But it wasn’t until an appointment at the company’s Redwood City, California, headquarters that that conclusion hit home for one of my colleagues. Our meeting with Michael Schanker, head of marketing, was already under way—with Zac scheduled to join us as soon as he was free—when Schanker glanced through an open door of the conference room and announced, “Yep, Zac is in the building.” ...

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