Chapter Ten

Build an online community

How to choose and use social networks

If blogging has made everyone a publisher, social networking has made everyone a celebrity. Social networking sites have revolutionised the way we use the web. On today’s internet, if you don’t have what William Gibson has called a ‘home-built media persona’, you don’t exist. This applies to businesses as well as individuals. Like it or not, in the social media age you are a public figure with a reputation to protect and a brand to communicate. Do it with authenticity and personality, and you can build an army of loyal fans.

Three things you need as a business are influence, profile and reach. The social media revolution has made it possible for anyone to achieve ...

Get Get Up to Speed with Online Marketing, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.