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A few months ago, I was introduced over email to a consultant, who I’ll call Brad. The person who made the introduction thought Brad would make a good contributor to Harvard Business Review, where I work as an editor. I receive a good number of these introductions, and when this one came in, I was particularly overwhelmed with requests. Brad asked if we could get on the phone to talk. I courteously declined and let him know that an editor would be in touch about the draft he submitted. A few weeks later, he asked again. Again, I sent what I thought was a polite response explaining that because of the demands on my time, I wouldn’t be able to have a call with him. Then I got this email ...
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