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Getting It Done: Project Management in Action by Project Management Institute

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Learning the Hard Way

Spend time building your team—or risk poor performance.

Mário Henrique Trentim, PMI-RMP, PMP, PfMP

Project success generally depends on whether stakeholders are happy with a project's results. On each project, we do our best to get stakeholders involved, collect the right requirements, and manage expectations for stakeholders, sponsors and clients.

So why do our projects get in trouble during execution? I believe it's because we focus on trying to please clients and sponsors, and keeping the project on track—and we forget to take care of the team.

We can't manage people in the same way we manage cash, schedule and resources. We have to lead them. Happy team members work better and faster. If you spend time building your ...

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