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Getting It Done: Project Management in Action by Project Management Institute

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A Wide World

How to work with a diverse, global team.

Anupam Tewari, PMP

For project managers used to working with domestic teams, that first project with team members around the globe can be a shock. Suddenly, you need to gather a fragmented collection of people—who speak different languages, have diverse backgrounds and reside in non-overlapping time zones—into one high-functioning team. Here are some best practices to help ensure the success of your project.

Use Video Conferencing. Of course, much of human communication is nonverbal—through facial expression, gestures and body language. If you're counting on managing your global team only by email and phone, your project is destined for failure. Instead, arrange to have your first all-hands ...

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