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Getting It Done: Project Management in Action by Project Management Institute

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The Right Solution

How two collaboration tools solved major project challenges.

Felix Meyer, PMP

Although collaboration tools alone don't guarantee successful projects, I have effectively addressed some of my larger project challenges by using two specific tools: a social network tool and a hosted collaborative project management solution.

A recent project to redesign an internal controls solution was extremely challenging from a communications perspective. There were more than 2,500 users in a variety of divisions and locations whom I would email periodically with precise timelines and instructions. Through informal sessions with users, I found out that many people did not read the emails. Even fewer asked questions about things they did ...

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