I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
—Maya Angelou
“Before you judge a person, walk a mile in her shoes.” This saying acts as a reminder to practice empathy. But what is at the core of empathy, and why is it so crucial for your High-Stakes Conversation (HSC)?
Empathy is the ability to understand and share the feelings of another. Research emphasizes that you must tap into empathy to exhibit emotional and social intelligence for healthy relationships. It should come as no surprise that empathy is the cornerstone for effectively engaging in HSCs.
Remember, your MTMs are relational, which means you cannot sail ...
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