CHAPTER 13

Pulling It All Together for Productive Moments That Matter

To learn and not to do is really not to learn. To know and not to do is really not to know.

—Stephen R. Covey

At this point, some of you might relate to this classic joke: A turtle was crossing the road when he got mugged by two snails. When the police showed up, they asked him what happened. The shaken turtle replies, “I don’t know. It all happened so fast.”

Perhaps you read this book in a few days, and it felt like sipping from a fire hose: too much to take in so quickly! And that might lead you to believe that the SOAR model and its learning points cannot possibly be processed and applied.

It takes time to master new skills, but these principles work.

If you were a sailboat ...

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