“But It Didn’t Work!” Read On…

You may encounter many defeats, but you must not be defeated.

—Maya Angelou

If you have read and applied what we have shared so far, you are ahead of the average person when it comes to Getting It Right When It Matters Most. As a review, you have learned about:

Self. The whole of you that comes to every situation you face.

Outlook. The lens by which you interpret people and events.

Action. The steps you take to navigate your MTM’s High-Stakes Conversation (HSC).

Reflection. The self-assessment of what worked, what didn’t work and what to do differently next time.

According to experts on the circulatory system, it takes about one minute for the heart to pump blood out of the left ventricle ...

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