As I nervously rode the same elevator to the twentieth floor where I had been going to work uneventfully for the past five years, I decided that I had probably overdramatized the magnitude of this meeting and the situation in general.
Jim Kendrick’s opening comments at the meeting made it clear that I had not.
“We paid real money for this firm. What I want to understand today is what kind of return we’re going to get.” That was it. Classic Kendrick.
The setting could not have been any more ominous, like something right out of a movie. We were in the most formal conference room in the building, the one with a mahogany table and expensive black leather chairs. It provided a straight-ahead view of Alcatraz, which seemed ...

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