Chapter 10. Evaluating Software Development Teams

Crash, this is one of the toughest jobs a manager has to do.

Kevin Costner’s manager announcing his release by his team, in Bull Durham

Probably the most uncomfortable job anyone has to do is judge another person. This activity is made even more difficult when one is judging another’s professional performance. As you saw in earlier chapters, as in other creative professions, software professionals identify personally with the products of their labor. They psychologically see these products as extensions of themselves. So when a software professional’s manager judges the product of a software professional and, therefore, his or her performance, it is personal. In this chapter, we will examine how ...

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