Chapter 13. Troubleshooting Tools, Tips, and Tricks
Troubleshooting is an essential part of the everyday life of IT administrators and consultants. In fact, some people that I've talked to spend as much as 60-70% of their time troubleshooting issues. Whether it's helping users on help desk calls or working on a configuration problem or a bug in a production system, the time it takes to resolve these problems directly impacts the business operations of a company. On some occasions, the financial losses from system downtimes are tremendous. Companies who have tens of thousands of employees servicing millions of customers worldwide (think stock trading platforms) simply can't afford to have complete production outages in their IT environment. For ...
Get Getting Started with Citrix XenApp® 7.6 now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
