XenDesktop Director can be used to troubleshoot issues. The most efficient way of troubleshooting XenDesktop is to use the activity manager in Director.
If a user is unable to log on or it takes a really long time to log on, or even completely fails on repeated attempts, you might need to diagnose the logon issues.
To troubleshoot the logon issues, perform the following steps:
To reset a user profile, perform the following steps: