November 2009
Intermediate to advanced
270 pages
5h 23m
English
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1 Resolution: Getting Beyond Conflict, Compromise, and Settlement
Through dialogue even the most un-resolvable conflicts can be worked out and everyone wins. The process did not include litigation or the emotional roller coaster ride that accompanies most conflicts. It was a delightful experience.
Bill Brown, President, Influence Communications
I remember being surprised when told that settlement of a lawsuit is often characterized by thinking that “if both sides are unhappy, you probably have a good settlement.” Resolution is much better than settling! Resolution provides relief and completeness. The situation no longer gnaws at your gut.
The most fitting dictionary definitions of resolution are: (1) the act of unraveling a perplexing question ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.