17 STEP 3 Listening for a Vision of Resolution

Only he who can see the invisible can do the impossible.

Frank L. Gaines

Engaging in a process of resolution ignites sparks of creativity, and telling stories puts that creativity into play. The attitude of resolution illuminates a path on which resolution is discovered. The content of each side’s story is the crucible that holds the potential for a solution honoring the concerns of all parties.


The potential resolution emerges in the same way that a “third body” is revealed when two individuals are in an intimate relationship. This third body has a viability of its own, born from the shared energy ...

Get Getting to Resolution, 2nd Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.