Getting Your People to Step Up

CHAPTER 4BELIEVE IN PEOPLE: Fostering friendships and delivering feedback

Every person needs others to believe in them. Your people need that. Especially from you, as the business leader and owner. When you don't believe in your people, they become disengaged and unproductive, and then they leave.

When you believe in your people, you engage them at a deeper level — which helps you retain people.

In this chapter, I will discuss two key actions:

• fostering friendships at work
• implementing an effective approach to giving and receiving feedback.

Confidence is a key element for people to achieve success. When you believe in your people, you provide a foundation from which they can build their confidence. This belief acts as a support system, helping people feel valued and that they are capable.

When you believe in your people, you empower them to take on challenging tasks and responsibilities. It also is a recognition of your people's efforts and achievements.

When people are confident, they are more courageous when making decisions and collaborating in the workplace. This is why you want to create more self-belief in your people. It's also the right thing to do!

As a business leader and owner, when you acknowledge your people's achievements, you are going to create a positive work environment. When you praise your people for their successes, they are more likely to repeat those behaviours. As the saying goes, ‘What you appreciate, appreciates!’

Recognising your people and their ...