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Bibliography

[biblio0_017] Hammer, M. (1990) Reengineering work: Don’t automate, obliterate. Harvard Business Review, 68(4), 104–112.

[biblio0_018] Hammer, M. and Champy, J. (1993) Reengineering the corporation: A manifesto for business revolution. Nicholas Brealey Publishing, London.

[biblio0_019] Hammer, M. and Stanton, S. (1999) How process enterprises really work. Harvard Business Review, 77(6), 108–118.

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