O'Reilly logo

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Bibliography

[biblio0_041] Kaplan, R.S. and Cooper, R. (1998) Cost & effect: Using integrated cost systems to drive profitability and performance. Harvard Business School Press, Boston, MA.

[biblio0_042] Kaplan, R.S. and Norton, D.P. (1996) The balanced scorecard: Translating strategy into action. Harvard Business School Press, Boston, MA.

[biblio0_043] Stata, R. (1989) Organizational learning – the key to management innovation. Sloan Management Review, 30(3), 63–74.

[biblio0_044] www.schneiderman.com

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required