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Bibliography

[biblio0_146] Bendell, T., Boulter, L. and Goodstadt, P. (1997) Benchmarking for competitive advantage. Pitman, London.

[biblio0_147] Boxwell, R.J. (1994) Benchmarking for competitive advantage. McGraw-Hill, New York.

[biblio0_148] Camp, R.C. (1989) Benchmarking: The search for industry best practices that lead to superior performance. ASQC Quality Press, New York.

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