Giant Steps in Management: Innovations That Change the Way We Work

Chapter 3. People

How does a company recruit the best people? How can it make its employees effective in their work? And what can it do to ensure that employees share the company’s purpose? The objective of people innovations is to get the most out of a firm’s workforce.

Introduction

Management innovation is an elusive phenomenon in the complex world of people management. Unlike some of the areas of business covered in this book, where change occurs in an ordered and progressive way, the changes we see in the way firms actually manage their employees are complex, often rather subtle, and always cloaked in a language that obscures more than it illuminates. ...