EightReframe How You See the World

When you step outside of yourself, you open up to the possibility of seeing new opportunities for growth.

When People in an organization have an implicit understanding of the world around them, they make a thousand better decisions every day. They're able to see new opportunities faster than companies that rely on secondhand information. And they spend less time and money arguing about things that should be intuitively obvious. Empathy drives growth because it tells an organization what's valuable to the people outside its walls. Often the benefits of an empathic organization are cumulative over time. A thousand better decisions can collectively add up to massive change. But empathy doesn't have benefits ...

Get Give Your Business a Heart (Collection) now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.