How to Give Feedback Effectively
Give the employee a goal to work for, not a legacy to overcome.
—Hal Plotkin
In general, when giving feedback, concentrate on improving performance—don’t use feedback simply to criticize by stating your preconceived judgment. Make sure the feedback is future-focused; pick issues that can be reworked in the future. For example, if a behavior or action was a one-time event, you might let it go.
Establish a receptive work environment
As a manager, you establish the tone, the feel, and even the culture for working in your group. Take advantage of this prerogative to adopt a broad and general acceptance that feedback ...
Get Giving Feedback: Expert Solutions to Everyday Challenges now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.